Office of Applied Psychological Services

Office of Applied Psychological Services (OAPS)

University of Illinois at Chicago

1007 West Harrison Street, Behavioral Sciences Building, Room 3011A, M/C 285, Chicago, Illinois 60607-7137

Link to our brochure

The Office of Applied Psychological Services (OAPS) is a mental health clinic in the Psychology Department at the University of Illinois at Chicago (UIC). We offer therapy and psychological assessment using approaches that are based on scientific theory and supported by scientific evidence, with an emphasis on cognitive behavioral therapy (CBT) techniques. OAPS serves the UIC community, including faculty, staff, and students, as well as people living or working in the greater Chicago area.

OAPS Clinic Hours

Monday – Thursday: 9 a.m. – 5 p.m. Friday 9 a.m.-3 p.m.

Spring 2021 Therapy Intake Appointments will only be available during the following days and times:

• 9-11
• 1-3

• 10-12
• 12-2

• 9-11
• 1-3

Our therapy intake waitlist is currently closed. New clients can call to be added to the waitlist beginning on April 12, 2021. If you call to schedule a therapy intake between March 15 and April 12, 2021, we will provide referrals to other clinics.

Therapy appointments will only be available on Monday, Tuesday, and Wednesday.

Our assessment waitlist is currently closed. New clients can call to be added to the waitlist beginning on May 3, 2021, and can expect to receive services between June and August of 2021. If you call to schedule testing prior to May 3, 2021 we will provide referrals to other clinics. Spring 2021 Assessment Intakes and appointments will only be available on Thursday and Friday during OAPS Clinic hours.


COVID-19 Policies

To ensure the safety and wellbeing of all clients, staff, and clinicians, we have implemented a number of cleaning and protective policies within the OAPS clinic for in-person services. The services we can provide at this time and our hours of operation have also been modified.

Intake services for new therapy clients will be paused from November 12, 2020 to January 11, 2021. We will continue monitoring the phone and will return your call within 1-2 business days before December 18, 2020 if you are interested in being placed on our waitlist. The clinic will be closed and calls will not be returned December 21, 2020 to January 4, 2021 for the holidays; however, you can still call during this time and expect a call back after January 4, 2021.

Assessment services will be paused from November 25, 2020 to January 11, 2021. We will not be adding any new clients to our waitlist between November 2020 and January 2021. If you are interested in pursuing an assessment at OAPS, please call after January 4, 2021 and we can give you an approximation of when testing would be conducted and can add you to our waitlist at that time.



ALL new clients must physically come to the clinic for their intake appointment, due to the nature of the training clinic and to ensure client wellbeing. This appointment will be virtually contactless, and the clinic will have no more than 4 people staffing it on any given day. After the first appointment, clients will have flexibility in fully virtual treatment options.

  Contact-free Appointment & Paperwork

  • Clients will be set up in a confidential clinic room, where they will have total privacy and speak to their intake clinician mask-free using a secure videoconferencing platform
  • Clients will receive access to a confidential portal to complete their intake documents prior to their appointment

  Symptom Screen

  • All clients must complete a health screen (accessed via their confidential portal) at least one hour prior to their appointment. Clients will also be screened upon arrival to the clinic by the supervisor on site.
  • New clients experiencing symptoms will be rescheduled; current clients experiencing symptoms can meet with a clinician via videoconference or telephone

  Protective Measures

  • Protective face coverings must be worn in the building
  • Upon arriving to the clinic clients will be asked to wash their hands and their temperature will be recorded

  Physical Distancing

  • Individuals are expected to maintain 6 feet of distance from one another at all times while in the clinic



Clinicians at OAPS are advanced graduate students in UIC’s Ph.D. Program in Clinical Psychology, which is accredited by the American Psychological Association. Graduate student clinicians are supervised by licensed clinical psychologists. OAPS provides a variety of services, including therapy and psychological assessment. We also provide referrals to appropriate agencies for problems that we do not treat.

OAPS is a training clinic, staffed by student clinicians, thus there are certain presenting concerns that we are unable to adequately treat here. These include, but are not limited to, suicidal intent (or acting on suicidal thoughts in the past three years), psychosis, detoxification from substance use, court-referred cases, difficulties resulting from a traumatic brain injury, and diagnosing or treating autism spectrum disorder that requires more comprehensive care. If you are struggling with any of these issues, we will do our best to provide you with referrals to clinics that would be a better fit for your care.


Therapy Services

Using cognitive-behavioral therapy (CBT), acceptance and commitment therapy (ACT), motivational interviewing (MI), dialectical behavioral therapy (DBT) and other evidence based practices (EBP), OAPS offers therapy for adults, children, families, and couples. We help individuals make changes that will improve their personal functioning and enhance their ability to cope with various life stressors. Therapy is available for a broad range of problems including depression, anxiety (e.g., O.C.D., panic disorder, social anxiety, separation anxiety, adjustment difficulties), trauma, substance use difficulties, relationship difficulties, parenting, emotion dysregulation, and personality disorders.


Assessment Services

We offer comprehensive psychological and educational assessment services to adults and children. Assessments evaluate a range of concerns including but not limited to Specific Learning Disorders, Attention-Deficit/Hyperactivity Disorder (ADHD), Intellectual Disability (ID), personality assessment, career choices, and other emotional and behavioral c.oncerns



Fees are set with a sliding scale based on income.


Primary Clinical Supervisors

Clinic Director: Jenna Rowen Szerszen, Ph.D.
Associate Director & Director of Assessment: Danielle Baran, Ph.D.
Clinical Assistant Professor: Grace Giedgowd, Ph.D.



OAPS is located in the Behavioral Sciences Building (BSB) on UIC’s East Campus.

Contact Information

To make an appointment or to learn more about OAPS, call 312-996-2540 and press “2” at the prompt to leave a message in the new client voicemail box. Your call will be returned within 1-2 business days.


Nondiscrimination Policy

The Office of Applied Psychological Services does not discriminate on the basis of race, color, sex, religion, national origin, ethnic background, ancestry, age, marital status, disability, sexual orientation, or gender identity.