New User Orientation

Email

To Activate Your NetID and UIC Email Address

New students wishing to obtain ACCC services, such as Email, Blackboard, UICalendar, etc., should begin with activating your UIC Netid and password. During the activation of your NetID and UIC email address you will be asked to set a password, which will allow you access to your email and other application such as blackboard.

We strongly recommend everyone to use MAILSERV as your email account since the email-only server contains a much larger email quota than ICARUS or TIGGER.

If you already have obtained an ACCC password and email account, you can create an additional ACCC account or service​.

To Obtain Your EnterpriseID and Set Your Password

First time user ​information page

For access problems, questions, or comments, contact the AITS Service Desk at 6-4806. You can also e-mail the AITS Service Desk at servicedeskaits@uillinois.edu.

Computer Security

Before you connect to UIC network, please check the following steps with your computer:
  • Firewall, Automatic Updates, and Virus Protection have to be on. You may click on Start Menu, go to Control Panel, and then choose Security Center to make sure the security status. If you don’t have any Antivirus Program on your computer, you may download and install Symantec Endpoint Protection at no cost from UIC Web Store.
  • Apply Patches. The application of patches to your system on a timely basis is crucial to the security of your system. To apply patches, the easiest way is to click on the Start Menu and find the icon that says Windows Update next to it. Click on this to start the process.
  • Read Security Policy on Copyright Infringement and Peer-to-Peer Abuse

Technical Service Request

To request a technical assistance, we strongly recommend you to submit a Service Request which is the best way for us to track the service and do the follow-up.

Purchasing Request

To request for purchasing, log in to Intranet to proceed the order or contact Elbert at 3-5842.